Many times, volunteer coordination falls by default to the club’s president, key committee members or event officials who because of the nature of their roles, will already be managing much more than volunteers alone. Appointing a Club Volunteer Coordinator who will be responsible for the recruitment, management and retention of volunteers means that specific attention, organisation and support will be provided to the people who most often our the heart of our clubs.
The Volunteer Coordinator needs to be positive and enthusiastic, well organised and can communicate effectively and build relationships quickly.
Pre-season responsibilities
- Assess the volunteer needs
- Work with the committee to develop clear position descriptions for all required roles
- Attract and recruit new volunteers to the club ensuring the right person is found for each job
- Organise volunteer induction and training
- Roster volunteers for pre-season races and non competitive events
Season responsibilities
- Supervising volunteers or allocate other members to supervise
- Roster volunteers for all race day and season events
- Regularly check in with volunteers to ensure volunteers are happy and have opportunity to provide feedback
- Identify and organise any training and education opportunities
- Recognise and promote the efforts of volunteers e.g. weekly profiles
- Communicate and liaise with committee members as required
Post-season responsibilities
- Conduct volunteer survey
- Review position descriptions and work instructions and update where required
- Recognise volunteer efforts and thank them